When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I at least want half the money back or legal action will be taking.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. The only resolution he gave me was to gave him the remaining balance for the car. I finally got in touch with *****, on February 13, 2023, he stated it was the transmission. I made the payment with hopes that it was going to be a reasonable resolution. I made a payment of $170.00 on February 10. I called them again the first week of February to pick the car up, they came & got it on February 3, 2023. He was very dismissive & condescending to begin with. Every time I spoke with ***** about this he would say, well what do you want me to do about it, It was a used car. I could not drive the car because it would not drive forward only in reverse. I took it to 2 different **************** both said it was the transmission. He stated, the car would have to have the check engine light on to diagnose the issue. I called & reported it to *****, the car salesman. The beginning of January I started have issues with that car. Then, regular payments of $170.00/Biweekly after. Then, I got another vehicle, 2010 Chevrolet Impala on the date of. I had to find a way back & forth to work, I missed days due to transportation. He said he could fix it but I would have to a large amount of money because it was the transmission. On October 28th 2022, the car started make noises & drive rough to where I had to pull over on the highway. On September 29th 2022, the check engine light came on so I had them inspect the vehicle, they made a repair to purge valve & the ** window regulator. Then $250/Biweekly for my regular payments starting. I put $1,500 down with 2 deferred payments of $225/Biweekly ($1950).
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